Services

All networks are not created equal. Most clients have a network or system in various stages of development. Some have evolved with no planning or direction, which can lead to data loss and down time and in turn, lost revenue. Fill out one of our new services requests forms or give us a call and we will tailor any of the services below to fit your needs.

Project, Vendor, and Contract Management Services
a. We can manage the implementation of your upcoming project, aid in the creation of the RFP, or join your team as a client partner to ensure decisions are made in your best interest.
Hardware and Software Specification and/or Installation services
a. If you are working with a variety of PC Manufacturers and Operating Systems, let us standardize your organization and help drive down your total cost of ownership.
Network Design and Implementation
a. Let us build a high-speed network to fit your business. From redundant Internet connections to shared network printers, we can specify and install what is right for you. We use all business quality equipment. If we build and install your network, we keep hot spares in our office which can have you back up and running in no time.
Data Server/Portal (Intranet) Implementation or Integration
a. Whether you need a Linux or Windows based shared data area accessible by all your employees, we have you covered. Changing your equipment and need to minimize downtime? Let us help by using industry standard data migration software.
b. Do you need a single place for company-wide announcements, contact information, calendars, and tasks? We use Microsoft Sharepoint 2003 to deliver customized Intranets which will add value to your company. This allows your information to be accessible from any Internet-enabled machine, anywhere at any time.
Off Site Data Backup Services
a. If your information is vital to your businesses operation, let us take secure offsite backups during non-peak time to one of our data servers. We use strong encryption methods to ensure safe delivery of your data. All data is kept in WTG’s on-site Datacenter. Our Datacenter includes limited access, 2 locked points of entry, video imaging, redundant 10 meg fiber optic Internet access, enterprise level environment monitoring and cooling, and battery backup. Equipment and Racks are Infrastructure X certified. (Provided by APC and Dell)
VPN Implementation
a. Want to securely gain access to your office resources from home or any network location? We can tailor a VPN Solution to fit your needs.
Day-to-Day Operational Support
a. From printing to what is the best client to use to check e-mail, we are available to answer your technical questions keep your PC and servers up to date with the latest service packs and security updates.
Data disposition Services performed to US Department of Defense 5220.22 M Standards
a. With identity theft on the rise, we will ensure no data can be restored or recovered from your assets while still allowing you to offer them as employee purchases or donations without the fear of having data recovered.
E-mail and List serve hosting
a. We can host your company’s e-mail accounts with POPS, POP, and IMAP services. We will assign one contact at your organization to add accounts as needed through a point-and-click interface. To find out more about POPS, service, please click here.
b. If you need to keep open communication among a large group all at once and allow a moderator to manage the list, we can help.
Subscrption-based managed Virus Scan and Anti Spyware
a. If you are ever curious about being covered from the latest virus threats, or if everyone is up to date with the latest virus definitions, we can help.
Security and Vulnerability Assessments
a. WTG, Inc. takes the position of Red Teaming, or Ethical Hacking. This means we have the knowledge to hack, but use the knowledge for a positive purpose, such as securing networks and the information on them.
Premise Wiring
a. We specify and install data, voice, and coaxial cable in your new home or office. All cabling is installed in accordance with the National Electric Code. These services carry a one year warranty on labor and hardware.
Hardware and Software Procurement
a. We work with a variety of market leading vendors to offer our customers the best price. We are able to offer desktops, laptops, servers, and peripherals averaging 10% below market value. Customers procuring equipment through WTG are able to take advantage of our volume purchasing power.
Server Hosting
a. We lease rackspace in WTG’s on-site Data Center. Our Datacenter includes limited access, 2 locked points of entry, video imaging, redundant 10 meg fiber optic Internet access, enterprise level environment monitoring and cooling, and battery backup. Equipment and Racks are Infrastructure X certified. (Provided by APC and Dell)
Helpdesk Hosting
a. If you need a way to keep track of your incoming requests from your clients, our helpdesk solution can help. Allowing an easy way for clients to get informational requests to the right person at your organization is key. Our system allows individual or group routing, as well as other powerful features.
Data Recovery
a. We use industry leading hardware and software to recover data from your hard drive. We are able to recover files affected by virus, deletion, formatting, and equipment failure.
Dynamic Marketing Units (DMU)
a. We use wall-mounted Dell LCD and plasma TVs along with specialty built PCs to give you the ability to market your products and services to existing and potential clients. DMUs are usually mounted in lobbies or public spaces at your office location. The DMUs are built to specification with 23" to 50" screens, and Windows or Linux operating systems. This gives the client easy access to the content displayed on the unit.

 

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